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Shipping & Returns

Shipping Policy

All orders will be received and confirmed via e-mail.  Orders may take up to 7-14 business days to process before shipping.  All orders are shipping priority and a tracking number will be sent and updated via e-mail.

Return & Exchange Policy

Please read our policy below carefully for any discretions on return items (like sale items or undergarments).

 

Exchange/Refund Policy (Warranty Policy)

  • We gladly accept returns for refunds/exchanges within 15 days from when your order was delivered to you,

    • If 15 days have gone by from the order delivery date, unfortunately, we can't offer you a refund/exchange.

    • If you believe your item is faulty for any reason please contact us 

    • Please note that your return must be sent back to us within the 15 days, but it does not have to reach us in the 15 day window.

    • We do not cover shipping costs for returns/exchanges at this time.

    • If you return an item, the original shipping cost is not refunded.

  • Once your return reaches our facility it may take 2-4 business days for your return to be processed.

  • For refunds, the returned item(s) cost will automatically be issued to the original method of payment used during checkout.

    • Please note that refunds can take up to 7-14 business days to process back into your bank account.

  • For exchange requests, we will fulfill it if stock is available and you will receive a confirmation email for the exchange order.

  • If you request an exchange and stock is unavailable for your request a refund will be issued.

    • We do not ship returned items back to customers if exchange requests cannot be fulfilled.

  • Exchange requests can only be made for the same product being returned in either a different color-way or size.

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